Experiencing issues with your wireless service?

04 Aug 2023

The City is currently scoping an effort to submit a 'bulk mobile challenge' to the Federal Communication Commission. This challenge will highlight the fact that over 1/2 of the city is currently deficient in wireless coverage and network capacity, and will hopefully encourage providers to invest in infrastructure improvements to better serve residents. You can help by downloading the Federal Communication Commission's Speed Test App(External link) on your iOS or Android device and submitting a speed test challenge.

The FCC Speed Test App provides information about the performance of your Wi-Fi or mobile wireless internet connection. The app also helps to verify the accuracy and reliability of the mobile broadband coverage data that providers report on the FCC’s National Broadband Map(External link). Anyone can submit Challenge Speed Tests from the app to dispute inaccurate mobile coverage or speeds shown on the map. These challenges will be combined with other speed tests to create disputed areas subject to challenge. Once enough challenges have been collected, mobile providers must demonstrate that the challenged areas are covered by submitting their own supplemental data or remove the disputed areas from their coverage maps.


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